View all jobs
NAVWAR Executive Assistant & ACTR Support (Mid)
San Diego, California · Government/MilitaryPosition: NAVWAR Executive Assistant & ACTR Support (Mid)
Full-time
Location: San Diego, CA; this is a hybrid role that requires 3 days/week on-site with the ability to be on-site additional days as required.
Clearance Level: Secret
Trabus Technologies (TRABUS) is a minority-owned, service-disabled veteran-owned small business (SDVOSB) based in San Diego, California. Since 2010, we've provided innovative solutions in wireless technologies, cybersecurity, and AI to both the federal government and private sector.
Our expertise spans emerging technologies, engineering support for the armed services, and solving real-world challenges through technical innovation. Recognized by Inc. 5000 as one of the fastest-growing private companies for seven consecutive years, TRABUS is a dynamic, forward-thinking business committed to excellence.
SUMMARY: TRABUS has an opportunity for an Executive Assistant (EA) that will provide high-level administrative support to the NAVWAR Competency Lead, Deputy Competency Lead, and Director of Operations, assisting with the day-to-day functions of the Program Management and Acquisition Office. This role requires exceptional organizational and communication skills to manage calendars, appointments, and travel arrangements, as well as plan internal and external engagements such as meetings, conferences, and events. The EA will assist in the preparation of briefing materials, draft documents according to Navy Correspondence Manual guidelines, and coordinate data calls to gather and communicate information to government leadership.
The Assistant Customer Technical Representative (ACTR) will serve as the primary point of contact for all IT-related matters, providing troubleshooting support for software, hardware, and network issues. This role will involve tracking and resolving operational issues, coordinating maintenance, upgrades, and tech refreshes, and submitting Move, Add, Change (MAC) requests. The ACTR will also assist users with troubleshooting NMCI-related issues, support telework setups, and help with IT system access requests, including SAAR-N and SIPRNET token requests.
POSITION DESCRIPTION & DUTIES:
EA Support:
ACTR Support:
REQUIREMENTS:
EDUCATION:
BENEFITS:
US citizenship and a final DoD adjudicated Secret Clearance
To apply, go to https://trabus.com/careers and click on “View Openings”
Trabus Technologies is an Equal Employment Opportunity Employer. We are committed to the principles of equal employment opportunity and will not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, or any status protected by federal, state, or local discrimination laws. Trabus Technologies (TRABUS) offers a competitive salary and full range of benefits.
Full-time
Location: San Diego, CA; this is a hybrid role that requires 3 days/week on-site with the ability to be on-site additional days as required.
Clearance Level: Secret
Trabus Technologies (TRABUS) is a minority-owned, service-disabled veteran-owned small business (SDVOSB) based in San Diego, California. Since 2010, we've provided innovative solutions in wireless technologies, cybersecurity, and AI to both the federal government and private sector.
Our expertise spans emerging technologies, engineering support for the armed services, and solving real-world challenges through technical innovation. Recognized by Inc. 5000 as one of the fastest-growing private companies for seven consecutive years, TRABUS is a dynamic, forward-thinking business committed to excellence.
SUMMARY: TRABUS has an opportunity for an Executive Assistant (EA) that will provide high-level administrative support to the NAVWAR Competency Lead, Deputy Competency Lead, and Director of Operations, assisting with the day-to-day functions of the Program Management and Acquisition Office. This role requires exceptional organizational and communication skills to manage calendars, appointments, and travel arrangements, as well as plan internal and external engagements such as meetings, conferences, and events. The EA will assist in the preparation of briefing materials, draft documents according to Navy Correspondence Manual guidelines, and coordinate data calls to gather and communicate information to government leadership.
The Assistant Customer Technical Representative (ACTR) will serve as the primary point of contact for all IT-related matters, providing troubleshooting support for software, hardware, and network issues. This role will involve tracking and resolving operational issues, coordinating maintenance, upgrades, and tech refreshes, and submitting Move, Add, Change (MAC) requests. The ACTR will also assist users with troubleshooting NMCI-related issues, support telework setups, and help with IT system access requests, including SAAR-N and SIPRNET token requests.
POSITION DESCRIPTION & DUTIES:
EA Support:
- Provide Executive Assistant support to a NAVWAR Competency Lead, Deputy Competency Lead, and Director of Operations to support day-to-day functions of the Program Management and Acquisition Office. Support government leadership with exceptional organizational and communication skills.
- Oversee schedules, manage calendars, appointments, recurring meetings and engagements, and travel arrangements with accuracy.
- Plan internal and external engagements, including meetings, conferences, and events.
- Assist in the development and consolidation of briefing material and drafting documents in accordance with Navy Correspondence Manual guidelines.
- Coordinate, monitor, and execute data calls to gather inputs from both internal and external stakeholders. Consolidate and communicate information from data calls to government leadership for further action.
ACTR Support:
- Provide Assistant Customer Technical Representative (ACTR) support and serve as the first point of contact for all Information Technology (IT) matters, questions, and troubleshooting.
- Track, coordinate, and resolve day-to-day software, hardware, and Navy-Marine Corps Intranet (NMCI) operational issues, maintenance, tech refresh, and upgrades
- Submit Move, Add, Change (MAC) requests to move users, change Global Address List (GAL) entries, and move software licenses; oversee changes to existing NMCI computers, devices, and services
- Assist users with troubleshooting NMCI computer, network, software, and telework issues, including virtual private network access, microphone, camera, and video call support
- Assist users with SAAR-N, SIPRNET token request, and other forms required for IT system access
REQUIREMENTS:
- Active Secret Security Clearance
- Minimum of 3 years NAVWAR programmatic and/or administrative experience with duties including:
- Managing incoming and outgoing communications at the Program Manager-level
- Facilitating meetings by creating agendas, compiling documents, and assisting with presentations and briefs.
- Attending meetings to record minutes and monitor follow-up action items to completion.
- 2 years DoD/Navy ACTR or IT support experience
- Experience with government systems such as DTS, DISS (EA Support), and NET (ACTR Support) and providing associated support on these systems on behalf of Senior Leadership.
- Experience with NMCI (NIPRNet and SIPRNet) accounts and IT troubleshooting for PC desktops, Multi-Function Devices, and printers.
- Experience with standard NMCI technical support including user account creation (NIPR and SIPR), troubleshooting account issues, and deactivating accounts
- Proficient with Microsoft Office Suite, including SharePoint, Teams, and Planner.
- Ability to interact effectively with individuals at all levels to assist in the planning and coordination of activities with other NAVWAR and Navy organizations.
- Experience managing multiple activities with different clients, including changing priorities and short turn-around timelines.
- Manage and prioritize workload with minimal supervision.
- Strong organizational skills and attention to detail.
- Excellent written and oral communications skills with experience supporting government clients onsite.
- Ability to develop/document/implement new processes
- Excellent written and oral communications skills
- Detail oriented
EDUCATION:
- Bachelor’s degree from an accredited college or university in one of the following fields: Science, Information Technology, Engineering (Aeronautical, Electrical, Mechanical, etc.), Mathematics, Computer Sciences, Operations Research, Physics, Intelligence, Foreign/International Relations, or National Security.
BENEFITS:
- Paid Time Off
- Holidays
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Account
- 401(k)
- Life AD&D
US citizenship and a final DoD adjudicated Secret Clearance
To apply, go to https://trabus.com/careers and click on “View Openings”
Trabus Technologies is an Equal Employment Opportunity Employer. We are committed to the principles of equal employment opportunity and will not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, or any status protected by federal, state, or local discrimination laws. Trabus Technologies (TRABUS) offers a competitive salary and full range of benefits.